Quick answer
What do the Broadband Proxies Terms of Service cover?
These terms govern every purchase from Broadband Proxies. You top up a US-dollar balance in crypto, with no KYC, and spend it on residential traffic or the other plans on the pricing page. Prepaid traffic does not expire. Targeting by ISP, city or ZIP depends on which homes are online, so no specific IP is guaranteed. The seller is ProxyGoat LLC, and Delaware law applies.
Who is the seller?
The service is sold under the Broadband Proxies name by ProxyGoat LLC, a Delaware limited liability company (USA). The team has been in the proxy business since 2019. These terms apply to this site, your client area, our API and the gateway at gw.broadbandproxies.com.
When you buy a plan or send traffic through the gateway, you accept these terms. Three policies complete them and bind you in the same way: the Refund Policy, the Privacy Policy and the Acceptable Use Policy.
Who can use the service?
You must be 18 or older and able to sign a binding contract where you live. You buy for your own projects or for your organisation. Reselling access, or building it into a product for other people, needs our written consent.
We may refuse or suspend service in case of abuse, fraud or a legal obligation. The service is not available in countries and regions under comprehensive sanctions.
What does a plan include?
- US residential proxies, billed per GB. Country and city targeting on every plan; in the United States also state and ZIP code; ASN targeting at no extra cost. City availability varies.
- Dedicated US 4G/5G ports by the day and rotating mobile traffic per GB, listed on the pricing page.
- Access to the gateway on port 7777 (HTTP and HTTPS) and port 7778 (SOCKS5), plus the client area and the API.
Username and password on every plan, or an IP allowlist (up to 10 IPs). Sub-users with their own credentials and traffic cap. API keys you can revoke at any time.
Which ISP, city or IP will I get?
Exit IPs belong to home devices that join and leave the network all day. ASN, city and ZIP targeting depend on which of those home devices are online when you connect. For that reason we do not guarantee any specific ISP, city, ZIP code or IP address, nor a number of addresses.
ASN availability varies by network, city and time of day; the checkout shows what is online, and no IP count per ISP is published. The ASN in your username names the network of the home device. It does not mean that the ISP supplies or endorses the IP.
How does the account work?
Account-number login; email is optional. No KYC: no ID, no selfie, no documents to sign up, top up or buy. Your account number is your login: save it somewhere safe. Add an email (optional) if you want a way to recover it. Without an email, a lost account number cannot be recovered.
Everything done with your account number, proxy passwords, sub-users and API keys counts as done by you. Keep them private, and replace any password you think has leaked.
How do payments and prices work?
Prices are in US dollars on the pricing page. You fund a prepaid balance in BTC, USDT, USDC, ETH, SOL, LTC, with at least $25 per top-up, and you buy plans from that balance.
- On the payment page, send the exact amount on the exact network it displays.
- A top-up is credited once the network has confirmed it.
- Your wallet pays the network fee.
- A transfer on the wrong network, in the wrong coin or after the window closes may be lost for good.
- Unused balance stays on your account and never expires. When a purchase costs less than the minimum top-up, the part added only to reach the minimum is refundable on request to support within 30 days of the payment, in USDT or USDC, as long as it has not been spent. The rest of the balance is not paid back, except where the law requires it.
- A price change applies to later purchases only.
We sell proxy access. We do not exchange, hold or transfer crypto for anyone.
When is a plan delivered?
Credentials appear in your dashboard as soon as you buy a plan from your confirmed crypto balance. Dedicated ports are subject to stock per country and carrier; the checkout lists the carriers in stock. If we cannot deliver your port within 24 hours, its full price goes back to your balance. If a confirmed payment does not turn into the plan you ordered, the Refund Policy applies.
How is traffic counted, and does it expire?
Prepaid residential and rotating-mobile traffic never expires: unused GB stay on your account until you use them. Usage counts all data sent and received through the proxy (upload and download, headers included). 1 GB = 1,000,000,000 bytes. Connection attempts that fail before reaching the target are not counted. A plan stops carrying traffic once its volume is used up.
Unused traffic is lost if you delete your account or if it is closed for a breach of these terms. If we stop selling a product, we give at least 30 days' notice to use the remaining traffic or move its value to another product.
Dedicated ports: Unlimited data on your dedicated port, under fair use: the carrier may slow or pause very heavy use. One customer per modem, no resale. Proxy (data) access only: no SMS, no calls, and no direct access to the SIM card or the device. Use your port from several of your own devices and tools at the same time; bandwidth is shared between them. Reselling or sharing access with third parties is not allowed. We may slow traffic patterns that harm networks or target sites, such as endless retries against a failing host.
What are the rules of use?
You must follow the Acceptable Use Policy, the law where you are and the law where your traffic arrives. The gateway refuses these targets on all plans: Banking, government and payment-portal sites, plus SMTP (email-sending) ports 25, 465 and 587. Any attempt to get around a blocked target is a breach. Traffic sent with your credentials by staff, clients, scripts or AI agents counts as your own traffic.
When can an account be suspended or closed?
We may suspend or close an account that breaches these terms or the Acceptable Use Policy. We may also act to protect a target site, an upstream network, other customers or the public. Abuse reports are reviewed by a person, and confirmed abuse leads to suspension.
You can stop using the service at any time. Balance or traffic left on a closed account is credited back only where the Refund Policy allows it.
What is not guaranteed?
- No uptime promise. Maintenance, upstream changes and events outside our control can interrupt the service. Incidents are listed on the status page.
- No result on a target site. A site may refuse an exit IP or show it different content.
- No fixed geolocation. Different geolocation databases may place the same IP in different cities.
- No fixed catalogue. Plans, networks and features can change, with the notice described above for traffic already bought.
The service is provided "as is" and "as available", without any warranty that the law allows us to exclude. You are responsible for what you collect and how you use it.
What is the limit of our liability?
Where the law permits, indirect, incidental, special or consequential losses are excluded from our liability. This includes lost profit, lost revenue and lost data. Our total liability for any claim is capped at the amount you paid for the order concerned.
Liability that cannot be limited by law stays unaffected. If your breach of these terms leads to a claim against us, you cover our reasonable costs and losses.
Which law applies, and how can these terms change?
Delaware law, meaning the law of the State of Delaware in the USA, governs these terms. We may update them; the version in force is the one dated at the top. A new version applies to purchases and use from its date, and notable changes appear in the changelog.
- Support: [email protected]
- Abuse reports: [email protected]